WHO WE ARE
Privacy Policy
FARMING INNOVATION
ARVORUM PRIVACY POLICY
1. DEFINITIONS
2. CONTROLLER
3. DATA PROTECTION OFFICER
4. COLLECTION OF PERSONAL DATA, PURPOSES OF PROCESSING, AND LEGAL BASES
APPLICATION PROCESS/REGISTRATION FOR ARVORUM
PROFILE CREATION AND MANAGEMENT
PUSH NOTIFICATIONS FOR THE ARVORUM MOBILE APP
SUBSCRIPTION AND BILLING
SUBSCRIPTION MODEL AND BILLING DATA.
E-MAIL NOTIFICATIONS
SHARE FUNCTION
CUSTOMER SERVICE
WEB SERVER DATA
USAGE INFORMATION
5. COOKIES
- Cloud computing
- Technologies Used
- This list represents all technologies this service uses to collect data. Typical technologies are Cookiesand Pixels that are placed in the browser.
- Cookies
- Data Collected
- This list represents all (personal) data that is collected by or through the use of this service.
- Accessed applications
- Authentication and security credential information
- Browser plug-ins
- Browser type
- Browser version
- Click path
- Content interaction information
- Cookie ID
- Cookie information
- Device information
- Device type
- Download errors
- Downloaded content from AWS
- Duration and number of simultaneous streams and downloads
- E-mail address
- Full URL clickstream to, through, and from AWS website (including date and time)
- Geographic location
- Interactions or communications with AWS
- Internet service provider
- IP address
- Mouse movements
- Network connection type
- Opened emails or clicks on links in emails from AWS
- Operating system information
- Page interaction information
- Page response times
- Playback details
- Streams
- Telephone number
- Time zone
- Usage data
- Views and interactions with content and ads
- Visits to, interactions with, and use of AWS offerings
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
GDPRLOCATION OF PROCESSING
This is the primary location where the collected data is being processed. If the data is also processed in othercountries, you are informed separately.
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needsto be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
TRANSFER TO THIRD COUNTRIES
This service may forward the collected data to a different country. Please note that this service might transferthe data to a country without the required data protection standards. If the data is transferred to the USA,there is a risk that your data can be processed by US authorities, for control and surveillance measures,possibly without legal remedies. Below you can find a list of countries to which the data is being transferred.For more information regarding safeguards please refer to the website provider’s privacy policy or contact thewebsite provider directly.
- United States of America
DATA RECIPIENTS
In the following the recipients of the data collected are listed.
- Amazon Web Services Inc.
- Amazon Web Services EMEA SARL
- ; Type:
- cookie; Duration: Session;
- Displaying Maps
Technologies Used. This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.APISData Collected This list represents all (personal) data that is collected by or through the use of this service.
- Date and time of visit
- Location information
- IP address
- URL
- Usage data
- Search terms
- Geographic location
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
- European Union
- United States of America
- Singapore
- Taiwan
- Chile
This list represents the purposes of the data collection and processing.
- Increasing network performance
- Reducing bandwidth usage
TECHNOLOGIES USED
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.
- JavaScript
DATA COLLECTED
This list represents all (personal) data that is collected by or through the use of this service.
- Images
- CSS
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. f
- United States of America
- Functionality
- Optimization
- Customer Support
- Analytics
- Data Collected
- This list represents all (personal) data that is collected by or through the use of this service.
- Usage data
- IP address
- Browser type
- Browser version
- Pages visited
- Date and time of visit
- Amount of time spent on a page
- Unique device identifier
- Diagnostic dataLEGAL BASISIn the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. f
- European Union
- Targeting
- Analytics
- Marketing
- Functionality
- Device information
- Session duration
- IP address
- Time zone
- Geographic location
- Usage data
- Referrer URL
- Browser infromation
- Timestamp
- Cookie ID
- Internet Service Provider
- Device type
- Legal BasisIn the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
- United States of America
- Local storage
- Pixel
- Opt-in and opt-out data
- Referrer URL
- User agent
- User settings
- Consent ID
- Time of consent
- Consent type
- Template version
- Banner language
- IP address
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. c
- European Union
- Analytics
- Answering user request
- Cookies
- Web beacons
- Address
- E-mail address
- First name
- IP address
- Last name
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needsto be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
- United States of America
- Name: _cf_bm; This Cloudflare cookie helps manage incoming traffic that matches criteria associatedwith bots.
- ; Type: cookie; Duration: 30 minutes;
- Name: _cfruid; Cloudflare cookie used in cases were multiple users are hidden behind the same client IP address. Each user will have a unique cookie to help prevent a case of rate limiting all users if oneparticular user hits the rate limit threshold.; Type: cookie; Duration: Session;
- Name: _cfduid; Cloudflare cookie used for security restrictions.; Type: cookie; Duration: 30 days;
- Name: _zendesk_shared_session; Authentication cookie – set to be anonymous
- ; Type: cookie; Duration: 8 hours;
- Name: _zendesk_authenticated; This is a flag set when a user is authenticated to display the most upto date content.; Type: cookie; Duration: Session;
- Analytics
- Marketing
- Optimization
- Web beacons
- Cookies
- Data CollectedThis list represents all (personal) data that is collected by or through the use of this service.
- Hashed IP Address
- Usage data
- Ads viewed
- Unique device identifier
- App downloads
- Application data
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
- United States of America
- Adjust GmbH
- Adjust Inc
- Acquired IO LLCClick here to read the privacy policy of the data processorhttps://www.adjust.com/terms/privacy-policy/
- Personalisation
- Advertisement
- Analytics
- Website security
- Cookies
- Pixels
- Unique device identifier
- Platform cookie ID
- Advertising identifier
- IP address
- Browser information
- Geographic location
- Device settings
- Browser version
- Information from third party sources
- Browsing activity
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. f
- United Kingdom
- Worldwide
- Advertisement
- Analytics
- Optimization
- Cookies
- Browser information
- Click path
- Cookie information
- Date and time of visit
- Demographic data
- Device identifiers
- Location information
- Hardware/software type
- Internet service provider
- IP address
- Number of times ads are seen
- Serving domains
- Interaction data
- Page views
- Search history
- European Union
- United States of America
- Google Ireland Limited
- Google LLC
- Alphabet Inc.Click here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=en Click here to read the cookie policy of the data processor https://policies.google.com/technologies/cookies?hl=en
- Name: test_cookie; Test for cookie setting permissions in user’s browser; Type: cookie; Duration: 1day; Domain: doubleclick.net;
- Name: IDE; Contains a randomly generated user ID. Using this ID, Google can recognize the user across different websites across domains and display personalized advertising.; Type: cookie;Duration: 1 year; Domain: doubleclick.net;
- Analytics
- Marketing
- Retargeting
- Advertisement
- Conversion Tracking
- Personalisation
- Technologies UsedThis list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
- Cookies
- Pixel
- Ads viewed
- Content viewed
- Device information
- Geographic location
- HTTP-header
- Interactions with advertisement, services, and products
- IP address
- Items clicked
- Marketing information
- Pages visited
- Pixel ID
- Referrer URL
- Usage data
- User behaviour
- Facebook cookie information
- Facebook user ID
- Usage/click behaviour
- Browser information
- Device operating system
- Device ID
- User agent
- Browser type
- European Union
- Singapore
- United States of America
- United Kingdom
- Name: _fbp; Cookie from Facebook used for website analytics, ad targeting and ad measurement.;Type: cookie; Duration: 3 months; Domain: facebook.com;
- Integration of Facebook functions
- Optimization
- Marketing
- Cookies
- Browser information
- Date and time of visit
- Facebook user ID
- Websites visited
- HTTP-header
- Interaction data
- Browser type
- IP address
- European Union
- United States of America
- Singapore
- Analytics
- Feedback
- Cookies
- Application data
- Username
- E-mail address
- Unique device identifier
- Identifiers
- European Union
- Worldwide
- Optimization
- Error Reporting
- Error tracking
- Mobile SDKs
- Error data
- Unique ID
- Crash data
- IP address
- European Union
- United States of America
- Taiwan
- Singapore
- Chile
DATA RECIPIENTS
In the following the recipients of the data collected are listed.Alphabet Inc., Google LLC.Click here to read the privacy policy of the data processor https://firebase.google.com/support/privacyClick here to read the cookie policy of the data processorhttps://firebase.google.com/terms/crashlytics
- Advertisement
- Analytics
- Providing Service
- Statistics
- Cookies
- Ads viewed
- Cookie ID
- Date and time of visit
- Device information
- Geographic location
- IP address
- Search terms
- Ads shown
- Client ID
- Impressions
- Online identifiers
- Browser information
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes. Log data is anonymized after 9 months and cookie information is anonymized after 18 months.
- Chile
- Singapore
- United States of America
- Taiwan
- Name: test_cookie; Set as a test to check whether the browser allows cookies to be set. Does notcontain any identification features.; Type: cookie; Duration: 15 minutes; Domain: doubleclick.net;
- Name: IDE; Contains a randomly generated user ID. Using this ID, Google can recognize the user across different websites across domains and display personalized advertising.; Type: cookie;Duration: 1 year; Domain: doubleclick.net;
- Marketing
- Analytics
- Cookies
- Pixel
- JavaScript
- Device fingerprinting
- Data Collected
- This list represents all (personal) data that is collected by or through the use of this service.
- Click path
- Date and time of visit
- Device information
- Location information
- IP address
- Pages visited
- Referrer URL
- Browser information
- Hostname
- Browser language
- Browser type
- Screen resolution
- Device operating system
- Interaction data
- User behaviour
- Visited
- European Union
- United States of America
- Singapore
- Chile
- Taiwan
DATA RECIPIENTS
In the following the recipients of the data collected are listed.Google Ireland Limited, Alphabet Inc., Google LLCClick here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=enClick here to read the cookie policy of the data processor https://policies.google.com/technologies/cookies?hl=enClick here to opt out from this processor across all domains https://tools.google.com/dlpage/gaoptout?hl=de
STORAGE INFORMATION
Maximum age of cookie storage: 2 years
STORED INFORMATION
- Name: _ga; This is used to distinguish users.; Type: cookie; Duration: 2 years;
- Name: _gid; This is used to distinguish users.; Type: cookie; Duration: 1 day;
- Name: _gat_gtag_xxx; This is used to distinguish users.; Type: cookie; Duration: 1 minute;
- Name: _gac_xx; This contains information about which ad was clicked.; Type: cookie; Duration: 2months, 29 days;
GOOGLE ANALYTICS FOR FIREBASE DESCRIPTION OF SERVICE
This is an analytics tool.
PROCESSING COMPANY
Google Ireland LimitedGoogle Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, IrelandData Protection Officer of Processing CompanyBelow you can find the email address of the data protection officer of the processing company.https://support.google.com/policies/contact/general_privacy_form
DATA PURPOSES
This list represents the purposes of the data collection and processing.
- Analytics
- Advertisement
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.
- Cookies
- Data Collected
- This list represents all (personal) data that is collected by or through the use of this service.
- Identifiers
- Usage data
- Session duration
- IP address
- Geographic location
- Device operating system
- Device information
- Time of users first visit
- App updates
- Application requests
- Content viewed
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
GDPR LOCATION OF PROCESSING
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needsto be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
TRANSFER TO THIRD COUNTRIES
This service may forward the collected data to a different country. Please note that this service might transferthe data to a country without the required data protection standards. If the data is transferred to the USA,there is a risk that your data can be processed by US authorities, for control and surveillance measures,possibly without legal remedies. Below you can find a list of countries to which the data is being transferred.For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.
- Taiwan
- Singapore
- Chile
- United States of America
Click here to read the privacy policy of the data processorhttps://policies.google.com/privacy?hl=en
GOOGLE FONTS DESCRIPTION OF SERVICE
This is a collection of fonts for commercial and personal use.
PROCESSING COMPANY
Google Ireland LimitedGordon House, 4 Barrow St, Dublin 4, IrelandData Protection Officer of Processing CompanyBelow you can find the email address of the data protection officer of the processing company.https://support.google.com/policies/contact/general_privacy_form
DATA PURPOSES
This list represents the purposes of the data collection and processing.Providing fontsImprovement of service
TECHNOLOGIES USED
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.
- APIs
- Data CollectedThis list represents all (personal) data that is collected by or through the use of this service.
- IP address
- Aggregated usage numbers
- Font file requests
- Referrer URL
- CSS requests
- User agent
- Browser information
- European Union
- United States of America
- Singapore
- Taiwan
- Chile
- Tag Management
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixels that are placed in the browser.
- Website tags
DATA COLLECTED
This list represents all (personal) data that is collected by or through the use of this service.
- Aggregated data about tag firing
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
GDPRLOCATION OF PROCESSING
This is the primary location where the collected data is being processed. If the data is also processed in othercountries, you are informed separately.
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
TRANSFER TO THIRD COUNTRIES
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA,there is a risk that your data can be processed by US authorities, for control and surveillance measures,possibly without legal remedies. Below you can find a list of countries to which the data is being transferred.For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.
- Singapore
- Taiwan
- Chile
- United States of America
- Marketing
- Retargeting
- Analytics
- Cookies
- Data Collected
- This list represents all (personal) data that is collected by or through the use of this service.
- Device information
- IP address
- Referrer URL
- Timestamp
- Browser information
- Singapore,
- United States of America
- European Union
- Singapore
- United States of America
- LinkedIn Ireland Unlimited Company
- Click here to read the privacy policy of the data processor https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com
- Click here to read the cookie policy of the data processorhttps://www.linkedin.com/legal/cookie_policy?src=li-other&veh=www.linkedin.com
- Click here to opt out from this processor across all domains https://www.linkedin.com/legal/privacy-policy?src=li-other&veh=www.linkedin.com
- Name: LinkedIn Insight; Using this technology, personalized ads can be displayed on LinkedIn tovisitors of our website.; Type: cookie; Duration: 6 months;
- Social Media
- Technologies Used
This list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.
- Cookies
DATA COLLECTED
This list represents all (personal) data that is collected by or through the use of this service.
- IP address
- Referrer URL
- User account information
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
GDPRLOCATION OF PROCESSING
This is the primary location where the collected data is being processed. If the data is also processed in other countries, you are informed separately.
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needs to be deleted as soon as it is no longer needed for the stated processing purposes.Data will be deleted as soon as they are no longer needed for the processing purposes.
TRANSFER TO THIRD COUNTRIES
This service may forward the collected data to a different country. Please note that this service might transfer the data to a country without the required data protection standards. If the data is transferred to the USA,there is a risk that your data can be processed by US authorities, for control and surveillance measures,possibly without legal remedies. Below you can find a list of countries to which the data is being transferred.For more information regarding safeguards please refer to the website provider’s privacy policy or contact the website provider directly.
- Singapore
- United States of America
DATA RECIPIENTS
In the following the recipients of the data collected are listed.
- LinkedIn Ireland Unlimited Company
- LinkedIn Inc.Click here to read the privacy policy of the data processor https://www.linkedin.com/legal/privacy-policyClick here to read the cookie policy of the data processor https://www.linkedin.com/legal/cookie_policyClick here to opt out from this processor across all domainshttps://www.linkedin.com/help/linkedin/answer/62931/manage-advertising-preferences?lang=en Stored Information
- Name: Linkedin_oauth_; This cookie is set to provide functions across pages.; Type: cookie; Duration:Session;
SNOOBI DESCRIPTION OF SERVICE
Used by Snoobi Analytics to collect data on the number of times a user has visited the website as well as dates for the first and most recent visit.
YOUTUBE DESCRIPTION OF SERVICE
Used to determine the optimal video quality based on the visitor’s device and network settings.Youtube Preferences
DESCRIPTION OF SERVICE
Stores the user’s video player preferences using embedded YouTube video
YOUTUBE VIDEO DESCRIPTION OF SERVICE
This is a video player service. It can be used by user to watch, like, share, comment and upload videos.
PROCESSING COMPANY
Google Ireland LimitedGoogle Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, IrelandData Protection Officer of Processing CompanyBelow you can find the email address of the data protection officer of the processing company.https://support.google.com/policies/contact/general_privacy_form
DATA PURPOSES
This list represents the purposes of the data collection and processing. Displaying VideosTechnologies UsedThis list represents all technologies this service uses to collect data. Typical technologies are Cookies and Pixelsthat are placed in the browser.
- Cookies (if Privacy-Enhanced Mode is not activated)
DATA COLLECTED
This list represents all (personal) data that is collected by or through the use of this service.
- Device information
- IP address
- Referrer URL
- Videos viewed
LEGAL BASIS
In the following the required legal basis for the processing of data is listed.Art. 6 para. 1 s. 1 lit. a
GDPRLOCATION OF PROCESSING
This is the primary location where the collected data is being processed. If the data is also processed in othercountries, you are informed separately.
- European Union
RETENTION PERIOD
The retention period is the time span the collected data is saved for the processing purposes. The data needsto be deleted as soon as it is no longer needed for the stated processing purposes.The data will be deleted as soon as they are no longer needed for the processing purposes.
TRANSFER TO THIRD COUNTRIES
This service may forward the collected data to a different country. Please note that this service might transferthe data to a country without the required data protection standards. If the data is transferred to the USA,there is a risk that your data can be processed by US authorities, for control and surveillance measures,possibly without legal remedies. Below you can find a list of countries to which the data is being transferred.For more information regarding safeguards please refer to the website provider’s privacy policy or contact thewebsite provider directly.
Worldwide
DATA RECIPIENTS
In the following the recipients of the data collected are listed.Alphabet Inc.Google LLCGoogle Ireland LimitedClick here to read the privacy policy of the data processor https://policies.google.com/privacy?hl=enClick here to read the cookie policy of the data processor https://policies.google.com/technologies/cookies?hl=enClick here to opt out from this processor across all domainshttps://safety.google/privacy/privacy-controls/
STORAGE INFORMATION
Maximum age of cookie storage: 8 months
STORED INFORMATION
- Name: PREF; This cookie stores your preferences and other information, in particular preferredlanguage, how many search results you wish to be shown on your page, and whether or not you wishto have Google’s SafeSearch filter turned on.; Type: cookie; Duration: 8 months;
- Name: VISITOR_INFO1_LIVE; This cookie measures your bandwidth to determine whether you get thenew player interface or the old.; Type: cookie; Duration: 6 months;
- Name: use_hitbox ; This cookie increments the ‘views’ counter on the YouTube video.; Type: cookie;Duration: Session;
- Name: YSC; This is set on pages with embedded YouTube video.; Type: cookie; Duration: Session;
6. RIGHTS OF DATA SUBJECTS
You have, depending on the circumstances of the specific case, the following data protection rights:
- right to information and access to Personal Data concerning you;
- right to rectification or erasure or restriction of the Processing of your Personal Data;
- right to refuse and withdraw consent;
- right not to be subject to a decision based solely on automated Processing;
- right to data portability;
- right to lodge a complaint with the competent supervisory authority;
- Right to object to the Processing of your Personal Data, in particular, if the Data Processing is basedon our legitimate interests.You may (i) exercise the above rights, (ii) ask questions, or (iii) object to the Data Processing by contacting us asindicated in Section 3 above.
7. DISCLOSURE OF PERSONAL DATA TO THIRD PARTIES
Except as mentioned in this privacy policy, your Personal Data will not be disclosed to third parties. PersonalData may be disclosed to third parties acting on our behalf to process the Personal Data in accordance with its original underlying purpose, e.g., for the performance of the services offered, for the evaluation of arvorum’s user behavior, or for technical support. These third parties are contractually bound by us, through agreements provided for by law, to use Personal Data only for the agreed purpose and not to disclose your Personal Datato other parties without authorization, unless required by law. If other categories of recipients of PersonalData arise in the context of future data collection, We will inform you of this at the time We collect this information for this purpose.Your Personal Data will be disclosed to the following third parties for the above purposes:
- Agintegrated, 911 University Drive, State College, PA, USA, for the creation of export maps only if thefarmer’s/farm’s name has been provided (optional);
- Amazon Web Services EMEA SARL, 38 avenue John F. Kennedy, L-1855 Luxembourg, for the purposeof hosting your Personal Data;
- ChargeBee Inc., 340 S. Lemon Avenue, San Francisco, USA, for subscription billing;
- Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, as provider of the toolsGoogle Maps, Google Analytics and Firebase;
- Helm subsidiaries in your jurisdiction to provide customer support and training (if requested);
- Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, USA, for sendingnewsletters via MailChimp;
- MongoDB Limited, Building Two, Number One Ballsbridge, Ballsbridge, Dublin 4, Ireland, for databasehosting purposes;
- OneSignal, 194 Esperanca Avenue, Santa Clara, CA 95054, USA, for the purpose of sending pushmessages;
- Rollbar, Inc. 665 3rd Street, Suite 150, San Francisco, CA 94107, USA, which stores your IP address forthe sole purpose of tracking possible errors during your use of arvorum;
- Vicodo, Kemperplatz 1, 10785 Berlin, for providing our user service functionalities such as supportchats and video calls;
- Zendesk Inc., 1019 Market Street, San Francisco, CA 94103, USA, for the provision of our services.The transfer of your Personal Data is based either on your consent, the performance of our contract with youand/or our legitimate interest as further described in the relevant Processing section.